GENERAL CONDITIONS OF SALE
These conditions of sale are concluded on the one hand by Marie Debaecker art craftsman for Atelier Mosaïc's By Lolamoon, located 6 rue des tilleuls 91590 CERNY, hereinafter called "the seller", by any natural or legal person wishing make a purchase via the website www.mosaicsbylolamoon.com hereinafter referred to as "the buyer". These conditions of sale define the contractual relations between the seller and the buyer and the conditions applicable to any purchase made through the seller's merchant site.
The acquisition of one or more items on the site implies unreserved acceptance by the buyer of these conditions of sale.
All these conditions can be modified at any time by the seller and will cancel the previous provisions.
The Atelier Mosaïc’s By Lolamoon and its creator Marie Debaecker are members of the Ateliers D’Art du Gâtinais association and of the directory of Gâtinais crafts that guarantee a label of quality and French creation.
Atelier Mosaïc’s By Lolamoon offers and sells original and unique artistic creations such as paintings, objects, decorative panels and jewelry in glass mosaic.
The possibility is given on this site mosaicsbylolamoon.com for jewelry and objects to request personalized creations for which a quote will be made and after validation sent to the address indicated by the buyer after payment via PayPal.
We strive to have photos that faithfully reflect reality but with the differences in screen and digital media we can not guarantee total similarity and accuracy of colors.
Photos are provided for informational purposes only.
On the other hand, given the artisanal quality of the object, very slight differences in tones, materials and textures may appear compared to the image represented on the site.
We provide the most precise information concerning the development, description and composition of jewelry and objects but you can contact us by email or phone for any details, we will be happy to inform you and answer you as soon as possible deadlines.
ORDER ON SITE
All creations for sale on the site are in stock.
If however a creation was no longer available at the time of your order (even if the maintenance of the site is done regularly) you will have the choice either to cancel your order, or to buy another creation of the same market value, or request a creation of the same style while knowing that all the pieces are unique and that the creation will be similar but not necessarily identical.
You have the possibility of ordering by mail a creation indicating the colors, the format and the desired piece (production from 2 to 4 weeks plus normal delivery times).
An email will be sent to you indicating the price, the deadline for completion as well as the request for payment via PayPal.
You will receive an email confirming your order, then a shipping notice to the email address you have provided.
TERMS OF PAYMENT
The seller reserves the right to modify its prices at any time, however it is understood that the price appearing on the site on the day of the order will be the only one applicable to the buyer.
The prices indicated include transport and delivery costs up to 1 kg in mainland France
Outside France for all purchases:
Contact us by email or telephone so that we can calculate the shipping costs according to the current postage rates
The only payment method accepted on the site: Bank card via Paypal (this payment method is offered by kingeshop support and does not in any way require you to open a paypal account, while accepting all bank cards!)
This system allows us not to have access to the data of our customers' bank cards and is SSL secure
The buyer's account will only be debited for the sole amount of the products ordered in mainland France.
Outside France, and before any finalization of the purchase, you will be debited after agreement of the delivery costs in addition.
L'Atelier Mosaïc’s By Lolamoon is the holder of the paypal account on which you make your payment by Paypal.
The prices of our products are indicated in euros including tax.
The creations remain the property of the Mosaïc’s By Lolamoon workshop until full payment of the invoice price.
DELIVERY AND RECEPTION
Packages are generally dispatched quickly (48h - 72 hours) after receipt of your payment.
The shipment will be by letter followed and if necessary Colissimo followed, delivered against signature.
For all shipping methods, we try to send a link that allows you to track the delivery of your package online. If you want a special order you will have to anticipate (allow 2 to 4 weeks depending on the desired realization!)
Your package is shipped at your own risk, our products being mostly glass and fragile, special care will be taken with the packaging.
DELIVERY COSTS FRANCE
Letter followed Zone France FREE
COLISSIMO AVAILABLE BELOW 1 KG
Above 1 kg and for a registered delivery: postal rate in effect on the day of purchase
DELIVERY COSTS OUTSIDE FRANCE
Letter followed and colissimo European Union, international, Zone A, B and C prices of La Poste applicable on the day of the order. To request by email before finalizing the order!
In the event of an order without payment of shipping costs outside mainland France, the sale and dispatch will only take place when the request for payment of the shipping costs added to the price of the item is paid in full by the buyer .
In the event of refusal to pay the said shipping costs, the order will be canceled in fact.
We are not responsible for delays in the delivery of your order.
We decline all responsibility for the extension of delivery times, in the event of loss or deterioration of the products due to the carrier.
The Buyer must directly deal with the dispute with the transport company or the post office.
PROPERTY OF THE BRAND AND WORKS
The Mosaïc's By Lolamoon brand as well as the creations for sale on this site are the intellectual property of Marie Debaecker, they are legally registered with INPI and any misuse of the content, photos, copying of creations or use of data are prohibited for private or commercial use and may be subject to legal action.
Mosaïc’s By Lolamoon attaches great importance to the protection of your personal data and respect for your privacy.
Mosaïc’s By Lolamoon considers your personal data to be confidential. In no case will they be used, shared or sold to third parties.
Mosaïc’s By Lolamoon expressly undertakes not to disclose any of your information entered on this site, according to the regulations in force (RGPD of 25 May 2018).